


Daniel Lamers
Legal Assistant, sales/Intake Coordinator
"I'm Your first point of contact at Heartland Law. I'm Here to help guide you through the first step in your legal journey — with clarity, compassion, and respect."
About Daniel
I serve as a Legal Assistant and the Sales & Intake Coordinator here at Heartland Law, where I’ve been part of the team for nearly two years. With a strong background in sales and customer service, I bring years of experience in listening to people, understanding their needs, and providing attentive, professional support.
My longstanding interest in the legal field makes this role a perfect fit. I take pride in being one of the first points of contact for our clients and ensuring that each person who reaches out to our office feels heard and supported from day one. It’s rewarding to be part of a firm that stands up for individuals across North Dakota and makes a meaningful difference in their lives.
Work History
Restaurant, Car Rental, and Service Industry | Ongoing 2000s–2010s
Hotel & Hospitality Industry | Multiple Locations | 2010–2018
Various Contractors | North Dakota | 2018–2022
Heartland Law Office | Bismarck, ND |
2023–Present
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Held various positions in restaurants and rental car agencies, including server, host, and front counter staff.
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Developed a service-focused mindset and the ability to work efficiently in fast-paced, high-pressure settings.
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Managed front desk operations, staff coordination, and guest services in high-volume hotel environments.
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Performed nightly audits, reconciled daily transactions, and handled escalated customer issues with professionalism.
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Honed communication, multitasking, and conflict-resolution skills while leading customer-facing teams.
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Installed ductwork and HVAC systems in residential and commercial construction projects.
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Interpreted blueprints, collaborated with site teams, and maintained compliance with safety and building codes.
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Gained technical and mechanical experience while developing problem-solving skills in the field.
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Serve as the first point of contact for potential clients, guiding them through the intake process with clarity and professionalism.
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Support attorneys with case management, documentation, and scheduling across a range of legal matters.
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Draw on extensive customer service experience to communicate effectively and build trust with clients during stressful times.